You’ve likely heard of Heartbleed over the past
week. We wanted to share a bit about what it is,
steps we have taken to protect our customers and
steps you can take to protect yourself across
the Web.
Some versions of Norton AntiVirus, Norton
Internet Security and Norton 360 were impacted.
On April 10th, we distributed updates to these
impacted products to stop and block Heartbleed.
Norton Accounts used to sign into Norton.com
were not impacted. Please refer to our
FAQ for more information on how we’re
defending against this vulnerability.
Why Heartbleed affects everyone on the
Internet
Heartbleed is a bug in some versions of OpenSSL,
a set of software tools used widely across the
Web for security. This bug may reveal your name,
passwords and other private information.
If you visited a website that uses a vulnerable
version of OpenSSL during
the last two
years, your personal information may be
compromised. You can use this tool:
http://safeweb.norton.com/heartbleed to
check if a particular website is currently
impacted.
How to protect yourself
Due of the complex nature of this vulnerability,
changing your passwords before sites update
their version of OpenSSL won’t fully protect
you. Here are some simple steps you can take as
a precaution:
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Change your passwords on any website
that contains sensitive information
about you. You should first confirm that
the site does not contain the Heartbleed
vulnerability by
using this tool. |
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If you’ve reused passwords on multiple
sites, it’s especially important to
change them. To change your Norton
Account password, visit
manage.norton.com and click Account
Information. |
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Beware of phishing emails and type
website addresses directly in your
browser instead of clicking on a link
through an email.
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Monitor your bank and credit card
accounts for unusual activity. |
It may take an extended period of time for all
the sites affected by Heartbleed to fix this
vulnerability. To determine if a website is
vulnerable to Heartbleed
using this tool. We recommend you only
exchange personal or sensitive information such
as your credit card number if the site is not
affected by Heartbleed.
You can learn more about Heartbleed and its
impact to consumers by checking out our
FAQ or by following the
Norton Protection Blog.
Stay Safe Online
Norton