Mechling/Mechcom
Support Group
I am getting email from the "support team" at Mechcom?
We have been getting a lot of calls lately about emails that look like they are coming from the "support team" of Mechcom Dot Net asking the customer to change their password or update their email settings due to server upgrades, etc. THIS IS A FALSE ALERT! These emails are not being sent from our server, they are instead a virus trying to get you to click on a link that will allow it to execute and continue it's path of spreading itself to everyone in your address book. You may even get these same type of emails from other service providers like Verizon, Yahoo, and even your bank. Each will be asking you to update your online account settings. These too are fake alerts. Norton Antivirus removes the infected attachment, but you will still receive the text portion of the email which contains the malicious link. DO NOT click on the link! Just ignore and delete the message.
If you don't have Norton Antivirus, Norton Internet Security, or Norton 360 you may already be infected. Your PC will run slower, your internet will also become very slow due to the virus sending itself out. You may also get unusual errors and eventually you will be unable to access the internet at all. This virus disables your anti-virus software from being able to see or remove it. The virus comes in many forms and all of them send you the same fake email.
Below are some examples of the emails.
For example if sending itself to yourname@example.com, the virus might send the email as if from admin@example.com.
Emails sent by the worm have characteristics from the following:
Subject lines:
Your password has been updated
Your password has been successfully updated
You have successfully updated your password
Your new account password is approved
Your Account is Suspended
*DETECTED* Online User Violation
Your Account is Suspended For Security Reasons
Warning Message: Your services near to be closed.
Important Notification
Members Support
Security measures
Email Account Suspension
Notice of account limitation
Message text - one of the following:
The worm will insert the username and the email domain of the adresssee into the email.
Dear user <UserName>,
You have successfully updated the password of your <domain> account.
If you did not authorize this change or if you need assistance with your account, please contact <domain> customer service at: <sender@domain>
Thank you for using <domain>!
The <domaim> Support Team
+++ Attachment: No Virus (Clean)
+++ <domain> Antivirus - www.<domain>
Dear user <UserName>,
It has come to our attention that your <domain> User Profile ( x ) records are out of date. For further details see the attached document.
Thank you for using <domain>!
The <domain> Support Team
+++ Attachment: No Virus (Clean)
+++ <domain> Antivirus - www.<domain>
Dear <domain> Member,
We have temporarily suspended your email account <UserEmailAddress>.
This might be due to either of the following reasons:
1. A recent change in your personal information (i.e. change of address).
2. Submiting invalid information during the initial sign up process.
3. An innability to accurately verify your selected option of subscription due to an internal error within our processors.
See the details to reactivate your <domain> account.
Sincerely,The <domain> Support Team
+++ Attachment: No Virus (Clean)
+++ <domain> Antivirus - www.<domain>
Dear <domain> Member,
Your e-mail account was used to send a huge amount of unsolicited spam messages during the recent week. If you could please take 5-10 minutes out of your online experience and confirm the attached document so you will not run into any future problems with the online service.
If you choose to ignore our request, you leave us no choice but to cancel your membership.
Virtually yours,
The <domain> Support Team
+++ Attachment: No Virus found
+++ <domain> Antivirus - www.<domain>
Attachment name:
updated-password
email-password
new-password
password
approved-password
account-password
accepted-password
important-details
account-details
email-details
account-info
document
readme
account-report
or random characters
File extension:
pif
scr
exe
cmd
bat
zip
The zip file will contain the worm with double extension. The first extension will be one of doc, htm, txt followed by
spaces and the second extension is exe, scr or pif.
The virus attempts to terminate a large number of processes related to security and anti-virus programs.
The virus also modifies the Windows hosts file in order to block access to the following websites:
127.0.0.1 www.symantec.com
127.0.0.1 securityresponse.symantec.com
127.0.0.1 symantec.com
127.0.0.1 www.sophos.com
127.0.0.1 sophos.com
127.0.0.1 www.mcafee.com
127.0.0.1 mcafee.com
127.0.0.1 liveupdate.symantecliveupdate.com
127.0.0.1 www.viruslist.com
127.0.0.1 viruslist.com
127.0.0.1 viruslist.com
127.0.0.1 f-secure.com
127.0.0.1 www.f-secure.com
127.0.0.1 kaspersky.com
127.0.0.1 kaspersky-labs.com
127.0.0.1 www.avp.com
127.0.0.1 www.kaspersky.com
127.0.0.1 avp.com
127.0.0.1 www.networkassociates.com
127.0.0.1 networkassociates.com
127.0.0.1 www.ca.com
127.0.0.1 ca.com
127.0.0.1 mast.mcafee.com
127.0.0.1 my-etrust.com
127.0.0.1 www.my-etrust.com
127.0.0.1 download.mcafee.com
127.0.0.1 dispatch.mcafee.com
127.0.0.1 secure.nai.com
127.0.0.1 nai.com
127.0.0.1 www.nai.com
127.0.0.1 update.symantec.com
127.0.0.1 updates.symantec.com
127.0.0.1 us.mcafee.com
127.0.0.1 liveupdate.symantec.com
127.0.0.1 customer.symantec.com
127.0.0.1 rads.mcafee.com
127.0.0.1 trendmicro.com
127.0.0.1 pandasoftware.com
127.0.0.1 www.pandasoftware.com
127.0.0.1 www.trendmicro.com
127.0.0.1 www.grisoft.com
127.0.0.1 www.microsoft.com
127.0.0.1 microsoft.com
127.0.0.1 www.virustotal.com
127.0.0.1 virustotal.com
127.0.0.1 www.amazon.com
127.0.0.1 www.amazon.co.uk
127.0.0.1 www.amazon.ca
127.0.0.1 www.amazon.fr
127.0.0.1 www.paypal.com
127.0.0.1 paypal.com
127.0.0.1 moneybookers.com
127.0.0.1 www.moneybookers.com
127.0.0.1 www.ebay.com
127.0.0.1 ebay.com